If you are unsatisfied with your order in any way, Bond No. 9 will be happy to accept a return or exchange of qualifying items
purchased on our website within 30 days of your purchase. Please note: bath, body & lipstick products or any signed/ personalized
products are NOT eligible for returns or exchanges. Please read the following return/exchange instructions:
Returns will be processed within 5-7 business days of receipt.
Shipping costs are not subject to refund.
Please note that new orders are subject to availability in stock.
Your exchanged item will be sent to you via UPS ground at no additional cost.
Conditions for Refund
Package(s) must be returned in its original condition, within 30 days of delivery, with original online order receipt.
Returned package(s) must include the Customer Return/Exchange Form in its entirety, We will not accept merchandise
that has been used, altered, or damaged. Refunds may only be issued in the same form as was used for payment.
We regret to inform you that return shipping costs are not subject to refund.
Bond No. 9 Reserves the right to refuse refund of any merchandise that does not meet the above requirements.