Fedex handles all deliveries to Korea. Shipments to Korea take 4 to 5 business days after processing and shipping.

Please note that your order cannot be processed by our delivery partner on public holidays in Korea and Singapore. Therefore these days do not count as working days.

How much time do returns take to be processed? Once we have your return package we will register it and you will receive an email notification once return is processed. The refund transmission will then depend on the guidelines of your financial institution and it may take up to 3-7 business days for the credit to be applied to the same payment method used to place the order. The entire return and refund process may take up to 3-4 weeks from postage date.

bondno9 crystal is a delicate material thast must be handled with special care. To ensure that your bondno9 product remains in the best possible condition over an extended period of time, please observe the advice below to avoid damage:

Store your jewelry in the original packaging or a soft pouch to avoid scratches.

Polish your product carefully with a soft, lint free cloth or clean it by hand with lukewarm water. Do not soak your crystal products in water.